How do I update my reward?
Please see Update #2 for details: https://www.kickstarter.com/projects/steverude/thuneash3/posts/3559120
Last updated: July 25, 2022 20:23
What do you charge for USA shipping?
We charge weight based, calculated when you check out. The estimated fee for the Art of Steve Rude 2024 is $10 based on it’s anticipated 2 pound weight which includes shipping, full insurance and new packing materials. See the end of the campaign story for further details.
Last updated: January 01, 2024 10:25
What do you charge for USA shipping
We charge weight based, calculated when you check out. The estimated fee for a sketchbook is $7 which includes shipping, full insurance and new packing materials. See the end of the campaign story for further details.
Last updated: January 05, 2023 09:40
How do I get the 20x30 Collectors Poster once we reach $10k?
(1) Purchase the $100 Add On
(2) Wait for checkout to purchase or upgrade for $90 ($40 if you are $19+ Patreon member)
NOTE: You may add funds in Kickstarter to cover the upgrade or pay securely during checkout with Backerkit. If at any time you have questions or need assistance reach out to use with a PM here or at [email protected].
Print WILL BE signed/numbered and come with a COA
Last updated: July 25, 2022 20:23
How do I get COVER B (Green Lantern)?
To prevent having too many different pledge levels, we simplified the campaign and any pledge that says “option to upgrade to cover B for $10” will be given that option AFTER the campaign ends as one of the questions during checkout.
“Do you want to upgrade to Cover B” - “Note this adds $10 to your checkout”.
You can pay post campaign or add $10 to your pledge.
ADDING EXTRA FUNDS TO YOUR CAMPAIGN IS IDENTICAL TO GETTING A GIFT CARD YOU CAN USE DURING POST CAMPAIGN CHECKOUT. YOU CAN UPGRADE, PAY FOR SHIPPING, ETC.
We do checkout with BackerKit and you can checkout with any major credit card or PayPal.
Last updated: January 01, 2024 10:26
How do I get COVER B (Space Ghost)?
To prevent having too many different pledge levels, we simplified the campaign and any pledge that says “option to upgrade to cover B for $10” will be given that option AFTER the campaign ends as one of the questions during checkout.
“Do you want to upgrade to Cover B” - “Note this adds $10 to your checkout”. You can pay post campaign or add $10 to your pledge.
Adding funds to your campaign has the same effect as buying a gift card and using it during checkout.
THE EXTRA FUNDS WILL AUTOMATICALLY SHOW UP DURING CHECKOUT
Last updated: January 05, 2023 09:40
Where do I get my downloads?
We distribute digital rewards post campaign via BackerKit. You still need to complete checkout to receive your rewards as this verifies you email. NOTE: If you log in using APPLE and HIDE your email address you WILL NOT receive any post campaign updates as Apple blocks them. Please unlock your email or email us via Kickstarter private message with your correct email. You are never added to a mailing list, we use the email strictly for updates, checkout instructions, and shipped notifications.
Last updated: December 31, 2023 16:42
How do I get a sketch in my book?
For every $5,000 raised we will add (1) ONE ADD-ON option for the sketch. If there are any unsold at the end of the campaign they will be available during checkout as an add-on.
Last updated: January 05, 2023 09:41
Can I prepay for shipping and upgrades?
Absolutely! Simply add extra funds to your pledge (during Kickstarter checkout). A basic package with the Art of Steve Rude 2024 and the stretch goal print will be $10 for USA. Upgrade for Cover B is $10.
Extra funds come over like a gift card. They are not designated for anything specific and the amount just comes off your total at the end.
So you’ll still need to choose “Upgrade to Cover B - This option adds $10” during the post campaign survey. At the end, you’ll see the extra funds applied to your balance for $0 due.
Last updated: January 01, 2024 10:30
How do I add the Sketchtember Booklet?
The Sketchtember Booklet is not available until we reach our $30,000 funding goal. At that point it will be INCLUDED in all of the EVERYTHING 2023 levels OR you can add it as an ADD-ON.
You will also have the option to purchase after the Kickstarter ends during the Backerkit checkout.
Last updated: January 05, 2023 12:54
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.